Contact Us

We’re here to help.

Our online shop is open 24/7, and our team is available during business hours to assist with product questions, orders, or general support.

📬 Reach Out
Email: sales.jcmandm@gmail.com

When emailing us, please include:

• Subject Line: (e.g., “Order Inquiry – #12345” or “Product Question – Wire Stripper”)

• Order Number: If applicable

• Issue/Question: A short description of what you need help with

• Contact Info: Best way to reach you if needed

This helps us provide a faster and more accurate response.

🕒 Support Hours
Monday – Friday
10:00 AM – 6:00 PM (PST)

We aim to respond within 24–72 hours.

As the B2C division of a wholesale manufacturing company established in 1989, we are backed by over three decades of product development and industry expertise. Every product we ship reflects the same level of quality trusted by professionals worldwide.

We stand behind our tools and are committed to making sure you’re taken care of.

— The Next Gen Pro Tool Team